- Clientela şi factorul "WOW!". Cum se materializează o experienţă în calitate
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Record Type: Language materials, printed: analytic (component part) Author: Paquin, Benoit Alternative Intellectual Responsibility: Turgeon, Normand Statement of Responsibility: Benoit Paquin, Normand Turgeon Language: Romanian Part of: MARKETING-MANAGEMENT/ Editat de AROMAR:Asociaţia Română de Marketing. Bucureşti, 1991-. An 15, Vol. 1 (85), 2005, p. 5-15 Subject: client. relaţii cu clienţii Subject: marketing Subject: servicii
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